Maximize B2B SaaS Lead Generation with Email Autoresponders
Lead generation has become increasingly crucial for B2B SaaS companies in today’s competitive marketplace. With so many options available to customers, businesses must proactively reach out to potential customers and engage them with valuable content and personalized experiences. B2B SaaS also need to ensure that their lead generation strategies are always up to date and relevant to stay ahead of the competitors.
An email autoresponder is one of the more popular tools for generating leads. Emails nowadays make up most of the communication between businesses and customers. Over 4 billion people use email daily—and that number is expected to increase. Email autoresponders play an essential role in lead generation by automating the process of communicating with customers and nurturing them through the sales funnel. For this reason, they’re often a part of professional lead generation services for B2B. It saves businesses time and resources while ensuring potential customers are engaged and informed about the product or service. It can also help to build trust and credibility and increase the likelihood that they will ultimately become paying customers.
In the following sections, we will discuss what email autoresponders are and how they can help generate leads for your B2B SaaS.
What is an email autoresponder?
Email autoresponder is a software tool that allows businesses and individuals to automate email communications to their subscribers or customers. It sends pre-written, automated email messages to clients at specific intervals triggered by certain actions, such as signing up for a newsletter, purchasing, or filling out a form on a website.
For example, when someone signs up for a trial version, the email autoresponder automatically sends a welcome email. Then, they follow up with a series of emails over some time, each containing valuable content or promotional offers. Users can configure email autoresponders to send messages at specific intervals, such as every day, every week, or every month, depending on the needs of the business.
Features of email autoresponders beneficial to lead generation
Before we discuss how email autoresponders help B2B SaaS generate leads, let us first discuss briefly what their key features are.
- Automated emails
Email autoresponders can automatically send pre-written emails to subscribers or customers at specific intervals triggered by certain actions or events.
- Segmentation
Email autoresponders allow businesses to segment their email lists based on subscriber behavior, interests, or demographics. They can help to tailor messaging and offers to specific groups of subscribers.
- Personalization
Email autoresponders allow businesses to personalize their emails with the recipient’s name, location, and other relevant information. This is particularly significant based on one survey that revealed 88% of respondents favor personalized emails.
- A/B testing
Email autoresponders offer A/B testing functionality, allowing businesses to test different email variations to determine which performs better.
- Analytics
Email autoresponders provide analytics and reporting features that allow businesses to track open rates, click-through rates, and other metrics to measure the effectiveness of their email campaigns.
- Drip campaigns
Email autoresponders allow businesses to set up drip campaigns, where emails are sent over time to nurture leads and move them through the sales funnel.
- Integration
Email autoresponders can be integrated with other marketing tools and platforms, such as CRM systems, landing page builders, and social media platforms, to streamline the lead generation process.
How can you utilize email autoresponders in lead generation?
In your lead generation campaigns, here are several ways to utilize the features of email autoresponders:
Offer a lead magnet
Offering a lead magnet, such as a webinar, resource guide, or free trial period extension, is a great way to attract new subscribers to your email list. Once a user subscribes to your email list, you can use an automated email that delivers the lead magnet. This email should thank the subscriber for subscribing and provide a link to avail of the lead magnet. Be sure to clarify how the subscriber can access the lead magnet and who to contact for help if they have any issues.
Example: let’s say you own an online clothing store and you want to increase your email list subscribers. You can create a lead magnet by offering a discount code or a free e-book on fashion tips to anyone who signs up for your email list.
To implement this, you can create a landing page on your website with a form that asks for the user’s name and email address. Once the user fills out the form, they receive the lead magnet via email autoresponder, and you have a new subscriber to your email list.
This lead magnet helps incentivize users to sign up for your email list and provides value to them in return. It’s a win-win situation as you get more subscribers and users receive a discount or free e-book.
Set up a welcome series
Email autoresponders are a great way to automate your email marketing and welcome new subscribers to your email list. A welcome series is a sequence of automated emails sent to new subscribers over time, typically within the first few weeks after they sign up for your list.
Here are the steps where email autoresponders will come in handy:
- Map out your welcome series
Your welcome series should be a sequence of emails designed to introduce subscribers to your brand and build trust. Map out your welcome series, including the number of emails and the timing and content of each email.
- Create your welcome email
The first email in your welcome series is the most important. Users should send it immediately after someone subscribes and should introduce your brand and set expectations for what subscribers can expect to receive from you. Make sure that your welcome email is personalized, informative, and engaging.
- Write your follow-up emails
Design your follow-up emails to provide value and deepen the relationship with your subscribers. You could send a series of educational emails, share customer success stories, or offer special promotions.
Remind “trial period” customers
Use email autoresponders to remind clients who signed up for a trial period and are due to expire soon. It is a great way to recover potential sales that might have otherwise been lost. Here’s how you can set it up:
- Set up an email autoresponder
Once you have identified which users have expiring trial periods, set up an email autoresponder that will send a reminder email to them. You should send the email within a reasonable time frame. For example, around one week before the trial period expires.
- Create a compelling subject line
The email’s subject line should be attention-grabbing and compelling enough to entice the user to open the email. At the same time, it should not put pressure and stress on your potential clients.
- Include a clear call-to-action
The email should include a clear call-to-action that prompts the user to proceed to paid sign-up. You can have a link to the sign-up page and the payment method such as Stripe, PayPal, etc., and terms.
- Send follow-up emails
If the user doesn’t respond to the first email, you can set up a series of follow-up emails over the next few days. According to Belkins, the first follow-up is the most effective in a sequence and boosts the reply rate by 49%. These emails can be similar to the first email but include more incentives or urgency to encourage the user to proceed to the premium version.
Create an onboarding sequence.
Use an email autoresponder to deliver a sequence of emails that guide new users through the onboarding process. This helps ensure they get the most out of your product and are more likely to become paying customers.
- Determine the goal of your onboarding sequence
Before you start creating your onboarding sequence, it’s important to determine your goal. Do you want to introduce your brand to new subscribers? Or educate them on how to use your product or service? Once you have a clear goal, creating content for your onboarding sequence will be easier.
- Create a series of emails
You should create a series of emails that will be sent to your new subscribers or customers in specific periods. Design these emails to help them get started with your product or service and to help them become more engaged with your brand. Each email in your sequence should have a specific goal and be sent at a particular time.
- Upsell and cross-sell campaigns
Use email autoresponders to promote additional features or services to existing customers based on their purchase history or usage patterns. You can set up an email autoresponder that certain activities will trigger. This email should be sent within a reasonable time frame and include your upsell or cross-sell offer.
For example, say a customer makes a purchase on an e-commerce website, an email autoresponder can be triggered to send a follow-up email suggesting additional products or upgrades that complement their purchase. For example, if a customer bought a basic version of a software product, the email might suggest upgrading to a more advanced version with more features. The email might also offer a limited-time discount or a special bundle deal that includes related products or services.
Similarly, an email autoresponder can be used to suggest related products or services that complement the customer’s purchase. For instance, if a customer bought a new laptop, the email might suggest purchasing a laptop sleeve or a laptop stand. The email might also highlight popular or recommended products that other customers frequently purchase together with the item the customer just bought.
Establish re-engagement campaigns
Re-engagement campaigns aim to remind subscribers of the value you offer and encourage them to re-engage with your brand. You can use email autoresponders to re-engage potential customers who have become inactive or have yet to proceed to the paid version of your SaaS. You may offer incentives or special promotions to encourage them to re-engage with your business.
Email autoresponders can change the game in B2B SaaS lead generation
Take advantage of the power of email autoresponders to provide a personalized touch to your lead generation efforts. By automating your initial communication with leads and tailoring your messaging to their interests, you can increase engagement and inspire them to take the next step.
Together with the best lead management systems in 2023, you can streamline your communication process and save valuable time and resources. Don’t miss out on the opportunity to boost your conversion rates and revenue by incorporating email autoresponders into your lead generation strategy today!